SALES ASSOCIATE — POP MART

Part-Time | Immediate Start 3 to 4 days per week with Thursday - Sunday Availability

Join the POP MART Phenomenon

POP MART is a global pop-culture and designer-toy brand with 550+ stores and 2,300 Robo Shops across 30+ countries. As we continue to expand across Australia and New Zealand, we're looking for passionate and customer-focused Sales Associates to join our growing retail team.

This is a fast-paced, high-volume retail environment, ideal for people who enjoy customer interaction, thrive during busy trading periods, and want to grow with a global brand.

Why You'll Love Working at POP MART

- Work with products customers genuinely love — collectors, fans and families
- Weekly new releases keep every day exciting and fast-moving
- Clear career progression opportunities within a growing business
- Job security with a rapidly expanding global brand
- Monthly product incentives (post-probation)
- Supportive, energetic and inclusive team culture
- Annual POP LAND (Beijing) pass
- A colourful, creative retail environment

What You'll Do

Deliver Great Customer Experiences

- Engage customers confidently and provide friendly, energetic service
- Share product knowledge and introduce new collections
- Support sales through upselling and cross-selling opportunities

Maintain Store Standards

- Replenish stock and maintain visual merchandising standards
- Support deliveries, stock counts and inventory accuracy
- Keep the store clean, organised and customer-ready

Support Daily Store Operations

- Process transactions accurately through POS systems




- Follow store procedures and loss prevention standards
- Support product launches and peak trading periods

Who You Are

- Confident and customer-focused
- Passionate about retail, pop culture or collectibles
- Energised by fast-paced environments
- Reliable, positive and adaptable
- Robust communicator with excellent attention to detail

Part-Time Availability Requirements

- This is a permanent part time position.
- Availability to work 3–4 days per week is required, Thursday, Fridays and either Saturday or Sunday
- Flexibility to work store trading hours
- Rosters are planned in advance to support consistency and work-life balance.
- Flexibility to support business needs, peak trading periods and major product launches is expected.
- Availability throughout peak trading periods, including November to January, is essential

How to Apply

Apply via Seek and upload your most up-to-date resume, including the start and end month/year for each role in your employment history. Along with your resume, we'd love to get to know the person behind the application. Instead of a generic cover letter, tell us:
- Why do you want to join POP MART?
- Who's your favourite POP MART IP and what makes them your favourite?
- Tell us about a time you went above and beyond for a customer. What did you do, and what made the experience memorable?

✨ A quick note: We don't do generic cover letters. We want to hear your authentic story, personality, and passion. Show us what makes you unique. Full and permanent Australian working rights are required.

📌 Part-Time Sales Associate - DONCASTER
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