Personal Assistant – Civil Claims

12-month fixed-term contract | Full-time | Melbourne About the role We’re looking for an experienced Personal Assistant to join our Civil Claims team on a 12-month fixed-term, full-time basis.

You’ll provide high-quality PA, secretarial and administrative support to our Practice Managers, Claims Managers and Medical Advisors, helping the team deliver an exceptional service to Avant’s members. What you'll be doing Providing proactive PA, secretarial and administrative support to the Civil Claims team

Preparing correspondence, statements, submissions and other claims documentation

Managing confidential claims files, records and correspondence

Preparing and reviewing documents from digital dictation

Processing payments, accounts and invoices

Managing telephone enquiries and ensuring urgent matters are escalated appropriately





Supporting government recovery applications and related administration

Assisting with general administrative tasks across the team About you We’re looking for someone who is organised, proactive and highly detail-focused, with the ability to manage competing priorities and work confidently in a skilled environment.

You’ll ideally have: Previous experience as a Personal Assistant, Legal Secretary, Executive Assistant or similar

Strong administration, organisation and time management skills

Excellent written and verbal communication skills A high level of accuracy and attention to detail The ability to manage confidential information with discretion

Previous legal, insurance or claims experience is desirable

Strong Microsoft Office skills

📌 Personal Assistant (Melbourne)
🏢 Avant Mutual
📍 Melbourne