Personal Assistant – Civil Claims

About the role

We’re looking for an experienced Personal Assistant to join our Civil Claims team on a 12-month fixed-term, full time basis.

What you'll be doing

- Providing proactive PA, secretarial and administrative support to the Civil Claims team
- Preparing correspondence, statements, submissions and other claims documentation
- Managing confidential claims files, records and correspondence
- Preparing and reviewing documents from digital dictation
- Processing payments, accounts and invoices
- Managing telephone enquiries and ensuring urgent matters are escalated appropriately
- Supporting government recovery applications and related administration
- Assisting with general administrative tasks across the team

About you

We’re looking for someone who is organised, proactive and highly detail-focused , with the ability to manage competing priorities and work confidently in a professional environment.

- Previous experience as a Personal Assistant, Legal Secretary, Executive Assistant or similar




- Strong administration, organisation and time management skills
- Excellent written and verbal communication skills
- A high level of accuracy and attention to detail
- The ability to manage confidential information with discretion
- Previous legal, insurance or claims experience is desirable

Equal Opportunity Employer

Avant supports doctors so they can serve Australia's diverse communities. Having diversity in our workforce brings valuable perspectives and strengthens our ability to support healthcare professionals.

We therefore welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally diverse communities, LGBTQIA+ individuals, people with disabilities, and those with caring responsibilities.

Our inclusive workplace is somewhere everyone can succeed.

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📌 Personal Assistant (Melbourne)
🏢 Avant Mutual Group
📍 Melbourne