What this job involves

As a Facility Coordinator, you will be responsible for coordinating a broad range of workplace and facilities activities across Front of House and Back of House operations. This role is suited to an experienced coordinator who can operate independently within established frameworks, manage competing operational priorities, and confidently engage with stakeholders across multiple business functions.

You will act as a key workplace contact for employees, visitors, vendors, and service providers while supporting service delivery performance, workplace compliance, operational reporting, and customer experience outcomes.

The role requires strong operational judgment, attention to detail, and the ability to proactively resolve day-to-day workplace issues in a fast-paced corporate environment.

Facilities Operations and Workplace Experience

- Coordinate day-to-day workplace and facilities operations to support business continuity and workplace experience outcomes.
- Support workplace requests, office presentation, amenities, moves, seating changes, and operational readiness activities.
- Coordinate reactive and planned maintenance activities and liaise with landlords and building management on operational matters.
- Provide responsive workplace support across front-of-house and back-of-house services.

Mailroom, Administration and Operational Support

- Coordinate mailroom, courier, workplace supplies, and general office support activities.
- Support procurement and facilities administration including purchase orders, invoicing, accruals, supplier onboarding, and quotation management.
- Maintain operational records, facilities documentation, trackers, and service-related administration.
- Assist with operational scheduling, vendor access coordination, and general site support activities.

Meetings, Events and Workplace Technology

- Coordinate meeting room operations, workplace scheduling, event support, and room readiness activities.
- Support meeting and event logistics including catering, room setup, AV coordination, and workplace technology support.




- Escalate workplace technology issues and support administration of workplace booking and event systems.

Vendor Coordination and IFM Service Delivery Support

- Coordinate vendor activities, contractor access, and service provider scheduling across workplace and facilities operations.
- Monitor service delivery performance, follow up outstanding actions, and eliminate unresolved operational issues.
- Support delivery of integrated facilities management services through effective vendor coordination, issue management, and operational support.

Safety, Security and Compliance Support

- Support workplace health, safety, security, environmental, and compliance activities in line with operational standards and workplace policies.
- Coordinate workplace inspections, emergency preparedness activities, access administration, and compliance documentation.
- Escalate workplace risks, incidents, hazards, and compliance concerns appropriately.

Operational Reporting and Site Support

- Support operational reporting, KPI/SLA tracking, governance activities, and maintenance of service records and operational dashboards.
- Assist with audits, action tracking, reporting requirements, and onsite operational coordination.
- Provide administrative and operational support to Facilities Management leadership and regional teams.

Operational Performance and Continuous Improvement

- Support operational reporting, KPI/SLA tracking, governance activities, and maintenance of service records and operational dashboards.
- Assist with audits, action tracking, reporting requirements, and onsite operational coordination.
- Provide administrative and operational support to Facilities Management leadership and regional teams.




- Support continuous improvement initiatives to enhance workplace operations, service delivery, and customer experience outcomes.
- Identify operational improvement opportunities and assist with implementation of workplace initiatives and process enhancements.
- Participate in service reviews, operational meetings, and governance discussions while supporting achievement of KPIs and service standards.

Benefits

- Great employee discounts off fitness, wellbeing & other renowned brands
- 18 weeks paid maternity leave
- Private Health Insurance Discounts
- Active Social Club
- Employee assistant program
- Novated Lease for EV cars
- Paid time off for volunteer work
- Career Opportunities with Australia's #1 Commercial Real Estate firm
- Premium offices

What you can expect from us

You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of wide-ranging experiences. Keep those ambitions in sight and imagine where JLL can take you. As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.

JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.

JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected].

We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.

Location: On-site – Brisbane, QLD

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📌 Facilities Coordinator (Queensland)
🏢 Jones Lang Lasalle
📍 Queensland