29 Aug
|
Idea 11
|
Queensland
29 Aug
Idea 11
Queensland
Job Description
Idea 11 is seeking a Service Delivery Manager to own the day-to-day relationship for a portfolio of managed services clients. You will be the trusted advisor, escalation point, and the driver of delivery excellence.
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You will work with Head of Customer Success, Account Executives and engineering to ensure SLAs are met, manage delivery risk, and identify value-adding opportunities. Brisbane-based with flexible WFH options; solid ITIL and MSP experience are essential.
📌 Strategic Client Services & Delivery Manager (Queensland)
🏢 Idea 11
📍 Queensland