Job Description

We are seeking an experienced Release Manager with strong telecom domain expertise to oversee and coordinate software/application releases across complex telecommunications environments. The ideal candidate will manage release planning, deployment schedules, stakeholder communication, risk mitigation, and ensure seamless delivery of telecom products, platforms, and network-related applications.

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Key Responsibilities

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- Define, manage, and execute end-to-end release management processes.
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- Coordinate release activities across development, testing, operations, infrastructure, and business teams.
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- Create and maintain release calendars and deployment schedules.
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- Ensure successful implementation of releases within agreed timelines and quality standards.
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- Manage release readiness reviews, go-live approvals, and post-release validations.
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- Identify, assess, and mitigate release-related risks and dependencies.
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- Coordinate production deployments, rollback strategies, and incident management activities.
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- Work closely with Telecom OSS/BSS, Network Operations, and Application Support teams.
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- Ensure compliance with change management and ITIL processes.
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- Prepare release documentation, deployment plans, release notes, and status reports.
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- Monitor release KPIs and continuously improve release management practices.
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- Support major transformation, migration, and telecom platform upgrade projects.
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Required Skills

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Telecom Domain

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- Strong understanding of Telecom OSS/BSS systems.
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- Experience with Telecom Billing, CRM, Order Management, Provisioning, and Mediation systems.
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- Knowledge of Mobile Networks (4G/5G), Fixed Line, Broadband, and Digital Services platforms.
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- Familiarity with telecom service delivery and operational processes.
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Release Management

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- Expertise in Release & Change Management processes.
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- Experience managing large-scale enterprise or telecom application releases.
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- Solid knowledge of deployment planning and release governance.
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- Experience with Agile, Scrum, and DevOps methodologies.
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Tools & Technologies

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- Jira, Confluence
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- ServiceNow
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- Git/GitHub/Bitbucket
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- Monitoring and Incident Management tools
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Required Qualifications

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- Bachelor's degree in Computer Science, Information Technology, Telecommunications, or related field.
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- 8+ years of IT experience with at least 3+ years in Release Management.
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- Telecom industry experience is mandatory.
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- Excellent stakeholder management and communication skills.
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- Experience managing multiple concurrent releases in complex environments.
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📌 Release Manager - Telecom (New South Wales)
🏢 N2S.Global
📍 New South Wales