Global Vision Recruitment on Behalf of Citiclub Hotel T/A Ninth Grange Pty Ltd

Date Posted: August 24, 2026 Position: Hotel Manager Salary: $79,000 to $85,000 plus 12% superannuation Hours: 38 hours per week Mode: Full-time Location: 113 Queen St, Melbourne, VIC 3000 Experience Required: Minimum 1 year of professional experience in hotel management

Citi Club Hotel is looking for a dynamic and visionary Hotel Manager to drive overall operational performance and champion exceptional guest experiences. Managing a multi-faceted property featuring modern rooms, on-site dining and nightlife, you will play a crucial role in maintaining our high standards of hospitality while maximizing profitability and staff engagement.

Responsibilities

- Overseeing daily hotel operations and ensuring exceptional customer service is delivered to guests
- Managing and supervising hotel staff, including hiring, training, and performance management
- Developing and implementing policies and procedures to ensure efficient hotel operations and compliance with relevant laws and regulations
- Managing budgets, financial plans, and forecasting hotel revenues




- Building and maintaining relationships with clients, vendors, and suppliers
- Implementing strategies to increase hotel occupancy and revenue
- Handling guest complaints and resolving issues in a timely and professional manner
- Maintaining and monitoring hotel facilities and equipment to ensure they are in valuable working conditionPreparing and presenting regular reports to senior management

Qualifications

- Bachelor’s degree in Hotel Management or relevant area of study

Other Skills & Requirements

- Minimum 1 year of professional experience in hotel management
- Strong leadership, interpersonal, and communication skills
- Excellent customer service skills and the ability to handle guest complaints and resolve issues effectively
- Excellent problem-solving and decision-making skills
- Strong financial management skills, including budgeting, forecasting, and financial analysis
- Proficient in using hotel management software ( Especially RMS) and systems
- Excellent organizational and time-management skills

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📌 Hotel Manager (Melbourne)
🏢 Global Vision Recruitment
📍 Melbourne