Registry Officer | NSW Government | Sydney CBD $27.20–$40.80 per hour + super | Immediate Start | Sydney CBD

- NSW Government contract opportunity
- Administration, customer service and registry support
- Immediate start through to 23 October 2026 + potential extension

We are currently seeking an experienced Registry Officer / Administration Officer for a contract opportunity within a busy NSW Government environment based in Sydney CBD. This role would suit an organised and customer-focused professional who is comfortable working in a structured, high-volume setting and providing administrative support and assistance to members of the public.

The Role As a Registry Officer, you will provide clerical, administrative and customer service support to assist with the day-to-day operation of a busy registry environment.

Key responsibilities may include

- Responding to customer enquiries via phone, email and face-to-face
- Processing applications, forms and supporting documentation
- Undertaking accurate and high-volume data entry
- Maintaining electronic records, case files and documentation
- Preparing routine correspondence, notices and administrative documents
- Assisting with case-related administration and matter preparation
- Managing incoming correspondence and ensuring records are updated accurately
- Providing procedural information and general assistance to customers
- Handling sensitive and confidential information appropriately
- Prioritising competing tasks while meeting deadlines and service standards




- Working collaboratively with colleagues across a busy administrative team

About You To be successful, you will ideally have:
- Previous experience as an Administration Officer, Registry Officer, Customer Service Officer, Client Service Officer, Case Officer, Records Officer or similar
- Strong administrative and data-entry skills
- Excellent written and verbal communication skills
- Experience dealing with customer or public enquiries
- Strong attention to detail when processing documentation and maintaining records
- The ability to work effectively across multiple competing priorities
- Confidence using databases, electronic records and Microsoft Office
- A professional, reliable and customer-focused approach
- The ability to remain calm and skilled when dealing with sensitive or challenging enquiries

Previous experience within government, legal, regulatory, court, tribunal, records management or another structured public-facing environment will be highly regarded but is not essential. Contract Details Position: Registry Officer

Location: Sydney CBD

Contract: ASAP to 23 October 2026, with possible extension

Rate: $27.20–$40.80 per hour + superannuation

Working arrangements: Full-time onsite with no working-from-home arrangements.

Apply Now If you have solid administration and customer service experience and are interested in gaining or further developing your NSW Government experience, we would like to hear from you.

Please apply with an updated resume outlining your relevant administration, customer service, records or case-support experience.

📌 Registry Officer | NSW Government | Sydney CBD
🏢 Infinity Pro
📍 Sydney