29 Aug
|
Virtual Coworker
|
Australia
29 Aug
Virtual Coworker
Australia
- Answer incoming patient and referral calls in a warm, qualified and compassionate manner.
- Respond to general enquiries about appointments, referrals, fees and practice processes.
- Ensure patients feel heard, supported and well looked after from their first contact with the practice.
- Respond to patient and referrer emails promptly and professionally.
- Set up new patient profiles and maintain accurate information in Halaxy.
- Assist with bookings, referrals and general administrative tasks.
- Communicate closely with other administration team members to ensure smooth follow-up and continuity.
- Recognise when clinical, urgent or sensitive enquiries need to be escalated appropriately.
- Complete email and administrative work during quieter periods between calls.
- Maintain strict patient confidentiality and privacy at all times.
📌 Remote Medical Receptionist/Administrative Assistant for a Consultant Psychiatrist in Australia (Home Based Part Time)
🏢 Virtual Coworker
📍 Australia