PRO CARE ASSIST SUPPORT SERVICES PTY LTD is seeking a full-time Residential Care Officer in Sydney, NSW. Apply now for the opportunity to join our team.

Requirements for this role

- Adaptable working hours are available
- 2–3 years of relevant work experience is required for this role

PRO CARE ASSIST SUPPORT SERVICES PTY LTD is seeking an experienced Residential Care Officer for its supported accommodation and residential care services in Sydney, NSW. This is a full time position where you will work as part of a multidisciplinary and well-supported team. Position Title: Residential Care Officer

Employment Type: Full-time

Salary: A$90,000–A$98,000 plus superannuation

Work Location: In person, Sydney NSW

We are looking for applicants who can demonstrate the following:

Requirements

- A relevant Diploma, Advanced Diploma, or Associate Degree in Community Services, Disability, Welfare, or a related field
- At least 2–3 years of relevant experience in residential care, supported accommodation, group homes, or disability services
- Experience supporting residents with complex physical, emotional, or behavioural needs
- Strong knowledge of person-centred care and individual support plans
- Good communication, observation, and report-writing skills

- Ability to work independently and as part of a multidisciplinary team
- Availability to work flexible hours, including weekends, evenings, and public holidays when required
- Current First Aid and CPR certificates, or a willingness to obtain them

- Current NDIS Worker Screening Check and Working with Children Check, where required




- An Australian driver licence is preferred

Responsibilities

- Provide care, supervision, and daily support to residents living in group housing or supported accommodation
- Assist residents with their daily routines, independent living skills, and personal development
- Implement individual care plans, behaviour support plans, and service plans
- Monitor residents’ physical, emotional, and behavioural wellbeing
- Support residents in participating in social, recreational, educational, and community activities
- Promote residents’ dignity, privacy, rights, independence, and personal choice
- Respond appropriately to incidents, challenging behaviours, and emergency situations
- Maintain accurate progress notes, incident reports, and resident records
- Identify changes in residents’ needs and report any concerns to supervisors or relevant professionals
- Liaise with families, guardians, healthcare professionals, and community service providers
- Maintain a safe, respectful, and inclusive residential environment
- Participate in staff meetings, training, and continuous service improvement activities
- Work closely with support workers, healthcare professionals, and management to ensure consistent care
- Communicate effectively with supervisors and colleagues to ensure residents’ support requirements are met

If you would like to discuss the role further, please click APPLY and submit an up-to-date CV. We can then arrange a suitable time to discuss the position and determine whether it is the right opportunity for you.

Pay: $90,000.00 – $98,000.00 per year

Work Location: In person

📌 Residential Care Officer (Sydney)
🏢 Pro Care Assist Support Services
📍 Sydney