Job Description

The Clinical Educator functions as a clinical and product expert and is responsible for working with the ICU Medical sales team to advance the sales process and maximise customer satisfaction through in-service education and training programs, clinical and product troubleshooting, including follow-up activities.

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- Conducts and leads in-services and educational sessions relative to ICU products during evaluations, conversions, and trouble-shooting
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- Promotes/sells/secures opportunities for product training & support from existing and prospective customers through a relationship-based approach
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- Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs in collaboration with sales & management team
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- Demonstrate a detailed understanding of product range and clinical application
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- Assists the sales team with the provision of effective clinical support, teaching and education of ICU products
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- Delivery of programs to support ICU products in the clinical setting
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- Makes telephone calls and in-person visits and presentations to customers as directed
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- Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services as required
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- Keeps up to date with product applications, technical services, and changes in clinical demands
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- Participates in trade shows and conventions as required
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- Awareness and alignment to ICU Medical's QMS policies and procedures
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- Observance and compliance with WHS legislation and policies
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Knowledge,



Skills & Experience:

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- Current registration with the Australian Health Practitioner Regulation Agency is required, however previous registration will be considered
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- Commitment to a high standard of nursing care
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- Demonstrated clinical teaching and facilitation skills
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- Understanding of teaching and learning in the healthcare workplace
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- Ability to determine clinical solutions for customers
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- Effective communication & interpersonal skills with problem solving ability
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- Must be able to work both independently and within a team environment
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- Must possess excellent verbal and written communication skills
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- Proficiency in using Microsoft Office Suite applications
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- Must have Australian or New Zealand working rights
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- Must have a valid driver's license
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- Must have, or must be able to obtain, clearance to access hospital/medical/healthcare facilities, including paediatric facilities
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Travel Requirements:

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- Requires regular travel, local as well as interstate (could be up to 50% of the time), this may include overnight travel
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Physical Requirements and Work Environment:

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- Customer site visits may require work to be performed within a hospital or clinical setting. Guidelines established for working in such an environment must be followed
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- Regular driving is required in order to travel to customer sites
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Please note that this role is hybrid and must be performed from the location specified in this advertisement; fully remote arrangements or relocation to another location are not currently available.

📌 Clinical Educator (New South Wales)
🏢 ICU Medical
📍 New South Wales