About the Role

We are looking for a Sales & Customer Service Coordinator to support our sales team, customers and day-to-day administration. This is a hands-on role involving order processing, customer service, stock coordination and general sales support.

Key Responsibilities

- Process retail and wholesale customer orders
- Enter sales orders and adjust stock in MYOB
- Manage inventory and stock adjustments
- Respond to customer emails and phone enquiries
- Liaise with sales agents across Australia and New Zealand
- Support retailers and wholesale customers with orders and product enquiries
- Prepare and share Excel price lists
- Distribute product catalogues and product information
- Assist with purchasing and stock requirements
- Coordinate order updates, backorders and product availability
- Follow up on customer orders and delivery requirements
- Provide day-to-day administrative support to the sales team
- Maintain accurate customer,



order and stock information

Skills & Experience
- Previous experience in sales administration, customer service or order processing
- Good communication and customer service skills
- Strong attention to detail and accuracy
- Basic to intermediate Excel skills
- Experience with MYOB or similar business software is an advantage
- Ability to manage multiple tasks and prioritise work
- Positive organisational and follow-up skills
- Ability to work independently and as part of a team

What We Are Looking For We are looking for someone who is reliable, organised, friendly and detail-oriented, with a practical approach to customer service and administration.

Pay: From $30.00 per hour

Expected hours: 40.0 per week

Work Location: In person

📌 Sales & Customer Service Coordinator (Thomastown)
🏢 SRTX
📍 Thomastown