Security Officer | Westfield Southland

Trident Services Australia is seeking a professional and licensed Full time Security Officer to join our team at Westfield Southland. This role offers a stable, set roster and the opportunity to play an important part in maintaining a safe, welcoming, and customer-focused retail environment.

Roster:

Week 1: Mon, Tue, Sat, Sun | 19:00 – 07:00 Week 2: Wed, Thu, Fri | 19:00 – 07:00

- Other FT Rosters also available

What you’ll be doing:

- Delivering professional, approachable front-line customer service
- Responding to incidents including medical, emergency, and security-related events
- Conducting patrols and monitoring centre activity to identify safety risks
- Reporting hazards, incidents, and suspicious behaviour
- Supporting centre operations through crowd management and de-escalation
- Assisting with emergency procedures, alarms, and evacuation protocols

What you’ll need:

- Current VIC Private Security Individual Operator Licence (Security Guard)
- Crowd Controller and monitoring endorsement
- Valid First Aid and CPR certification
- Strong communication skills and a customer-focused mindset




- Ability to work a set full-time roster (night shift)
- High standard of personal presentation and professionalism
- Reliability and a proactive approach to safety and service

Why join Trident?

- Award rates plus applicable penalties and allowances
- Full training and professional uniform supplied
- Supportive, inclusive, and professional team culture
- Opportunity for long-term employment with a national security provider
- Work within a well-established retail environment with strong transport access

About Trident:

Trident Services is a proudly Australian-owned company delivering high-quality security services across retail, commercial, and public environments nationwide. We are known for combining effective security solutions with exceptional customer service, supported by well-trained officers, modern systems, and a strong commitment to compliance and safety. Trident Services is an equal opportunity employer and encourages applications from all backgrounds, including First Nations peoples, people with disability, the LGBTIQ+ community, and culturally diverse applicants.

📌 Security Officer | Westfield Southland (Cheltenham)
🏢 Trident Services Australia
📍 Cheltenham