- Contract to December 2026
- Canterbury location
- $65 per hour

Join a large and diverse organisation delivering critical technology services to support business operations and community outcomes. You will be responsible for providing Level 2 support, complex troubleshooting, system analysis, and ongoing maintenance of enterprise applications.

This will see you involved in:

- Investigate, diagnose, and resolve complex application issues
- Provide escalation support and root cause analysis for enterprise systems.
- Manage and prioritise service desk tickets, incidents
- Monitor system performance to ensure that all software applications are functioning well
- Document technical issues, resolutions and system performance
- Weekly reviews on project status

To be considered for this role we are eager to speak with candidates with:
- Experience supporting and maintaining two or more enterprise applications, including ERP, EDRMS




- Strong experience with Microsoft 365, Windows 10/11, Active Directory, Citrix, cloud technologies, and related ICT systems.
- Proven experience in ICT support and delivering excellent customer service.
- IT project experience
- Mix of corporate and government experience
- Sound understanding of project financials
- Understanding of change management activities
- Robust analytical and problem-solving skills with the ability to manage multiple requests and meet service level agreements (SLAs).

For more information, please contact Taniya Sengupta on 02 72272380 or alternatively please hit APPLY NOW for consideration of this role. Ignite is Australia's preferred partner in recruitment and technology solutions across private and public sectors.

📌 Senior Application Support Analyst (Canterbury)
🏢 Ignite
📍 Canterbury