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Secondary Hiring Leader - Jonathan Kim Williams

We're seeking a highly skilled Senior Automation Analyst to architect, design, and build robust, scalable automation platforms and tools. You will apply advanced software development principles to embed quality, performance, and reliability throughout our software development lifecycle, ensuring our applications deliver exceptional customer experiences and maintain high system integrity.

Working closely in cross-functional teams, you will be instrumental in evolving our automation frameworks, implementing advanced technical strategies, and establishing best practices that enable rapid, scalable, and high-quality delivery. Your expertise will be crucial in building confidence in our releases through intelligent, maintainable, and robust automation, whilst actively contributing to the upliftment of automation capabilities within the team.

Your Team

You'll join our collaborative and forward-thinking Automation Testing Team within the Technology division, reporting to the Automation Lead. Based in our modern offices, this dynamic team is at the forefront of quality assurance. As a Senior Automation Analyst, you will act as a solution developer and architect within the team, focused on building core automation infrastructure and tools, partnering closely with developers, product managers, and business stakeholders to deliver high-performance solutions that our customers can rely on.

You will play a key role in mentoring junior team members and championing automation best practices across the wider technical community.

POSITION ACCOUNTABILITIES

As a Senior Automation Analyst, your responsibilities will include:

- Automation Strategy & Framework Leadership:
- - Lead the architectural design, development, and evolution of our scalable, high-performance automation frameworks and platforms, ensuring alignment with enterprise solution design standards.
- Drive the evaluation and adoption of new automation technologies and methodologies, guiding the team on their effective implementation.
- Design and implement robust technical solutions for test data management, setting provisioning, and synthetic data generation.

- Advanced UI & API Test Automation:
- - Develop and optimise highly reliable and reusable automation components for UI (Playwright, Cypress) and API testing, focusing on maintainability, performance, and fault tolerance.
- Develop custom automation tools, libraries, and services to enhance testing capabilities and developer productivity.

- CI/CD Integration & Quality Gates:
- - Architect and implement end-to-end automation pipelines within CI/CD (Bamboo, GitLab, Bitbucket), integrating advanced quality gates and leveraging infrastructure-as-code principles for environments.
- Collaborate closely with DevOps to design and build self-service capabilities for test environment provisioning and orchestration.

- Code Quality & Standards Ownership:
- - Drive software development excellence within the quality automation domain, establishing and enforcing coding standards, design patterns, and architectural principles for all automation frameworks and tools.
- Champion code modularity, reusability, and performance optimisation across all automation assets.

- Regression Testing & Defect Management:
- - Develop advanced monitoring, reporting, and analytics solutions for automation metrics, providing actionable insights into system quality and test efficiency.
- Utilise advanced diagnostic tools to deeply analyse complex system failures and performance bottlenecks, providing root cause analysis and collaborating on technical fixes.

- Mentorship & Knowledge Sharing:
- - Provide technical leadership and mentorship to other developers/analysts, fostering a culture of continuous learning and adherence to software development best practices within automation.
- Actively contribute to technical communities of practice,



championing innovative approaches to quality automation and solution development.

- AI-Assisted Development & Innovation:
- - Proactively research, evaluate, and integrate emerging technologies, including AI/ML, to innovate and optimise automation development workflows, from intelligent test generation to predictive quality analytics.

- Operational Support:
- - Ensure the operational stability and reliability of automation systems and infrastructure, providing expert support and contributing to incident resolution from a technical perspective.
- Adhere to organisational quality practices and contribute to risk and compliance initiatives as part of A&G;'s commitment to regulatory frameworks.
- Support overnight and weekend deployments on a rotating roster.

Qualifications & experience

Essential Experience:

- Minimum 5 years' experience as a Senior Automation Analyst, Senior Software Developer, or Automation Specialist with a proven track record of building and maintaining robust software solutions.
- Deep understanding of software development principles, including data structures, algorithms, object-oriented design, architectural patterns, and clean code practices.
- Expert proficiency in core programming languages such as Java, C#, Python, or JavaScript/TypeScript, used for developing scalable applications and frameworks.
- Demonstrated expert-level proficiency with modern UI automation frameworks (e.g., Playwright, Cypress).
- Solid understanding of REST API development and testing principles and tools (e.g., Postman).
- Experience with designing, developing, and deploying robust software systems (not just test suites) is highly valued.
- Architecting, developing, and maintaining sophisticated, custom automation frameworks and tools as internal software products.
- Extensive knowledge of CI/CD platforms and version control systems (e.g., Bamboo, Bitbucket, GitLab), including experience with build tools (e.g., Maven, Gradle, MSBuild) and dependency management.
- Proven experience in technical leadership, mentoring, and knowledge sharing within a technical team.
- Demonstrated sound skills in problem-solving, time and resource management, with the ability to work independently and with limited supervision.
- Excellent communication skills, capable of engaging effectively with technical teams, business stakeholders, and management.
- A pragmatic, solution-focused mindset with resilience and adaptability in the face of change.
- A degree relating to the Information Technology field from a recognised tertiary institution or other qualifications or experience considered acceptable by Auto & General.

Highly Desirable:

- Experience with both UI automation and API/unit testing frameworks (e.g., JUnit, NUnit).
- Practical experience designing and implementing advanced CI/CD pipelines, including automated deployments, release management, and infrastructure as code (IaC).
- Extensive hands-on experience designing and deploying cloud-native automation solutions leveraging AWS/Azure/GCP and container orchestration (Kubernetes).
- Familiarity with distributed systems, microservices architecture, and the unique technical challenges associated with testing and observing them.
- Experience with performance optimisation, load testing, and system resilience principles.
- Background in financial services or other regulated industries.
- Active involvement with professional technology bodies or communities.




- Experience contributing to or leading significant internal tooling projects or open-source initiatives.
- Postgraduate degree or relevant certifications.

Our Perks:

- Location: Toowong / North Lakes / Kawana – Enjoy modern office spaces with excellent end-of-trip facilities (secure bike storage, showers), outdoor areas, and collaborative zones. Convenient access to public transport and easy parking.

- Hybrid Work: Enjoy flexibility with the option to work from home 2 days a week.

- Extra Leave: Benefit from a paid 'ME' day, a paid volunteer day, and the option to purchase additional leave.

- Development Opportunities: Access internal programs and a wide range of online courses to foster your professional growth.

- Employee Discounts: Exclusive discounts on Budget Direct insurance products.

- Reward and Recognition: We celebrate high performance with a robust recognition program, rewards, and incentives.

- Onsite Facilities: Comfortable end-of-trip facilities and private spaces for nursing mothers.

- Get Social: Participate in vibrant social and community activities, including annual celebrations.

About Us

Auto & General (A&G;) is the fastest-growing major Motor and Home insurer in Australia, providing innovative insurance products and solutions to safeguard a brighter future for our customers and community.

Our diverse range of general insurance products, including Car, Motorcycle, Home, Contents, Pet, and Travel, are delivered through our multi-award-winning brand Budget Direct and strategic partnerships with leading brands such as ING, Qantas, Virgin Money, and Coles Insurance.

We’re excited about the future and are continuously seeking talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If you're ready to make a significant impact and thrive in a growing business, we encourage you to apply today. Auto & General values individual differences and is committed to fostering an inclusive culture that creates a great place to work for all.

Risk and Compliance

This role contributes to A&G;’S commitment to adhering to the regulatory framework overseen by APRA. You will be involved in:

- Learning and understanding APRA's prudential standards and guidelines, supporting their implementation within the organisation.
- Assisting with the identification and assessment of operational, financial, and reputational risks associated with the organisation's activities.
- Contributing to the development and maintenance of a robust risk management framework, including policies, procedures, and controls.
- Supporting the monitoring and reporting on key risk indicators and compliance metrics.
- Collaborating with internal stakeholders to promote a strong risk and compliance culture.
- Learning to identify and respond to emerging risks and regulatory changes.
- Assisting with the organisation's response to APRA audits and examinations.
- Always operating within the standards of the A&G; Code of Conduct.

This role provides an excellent opportunity to gain valuable experience in risk and compliance within a regulated environment. You will be working alongside experienced professionals and developing your understanding of the importance of sound risk management practices. THE AUTO & GENERAL WAY

At Auto & General, we work together with our people, embracing our individual differences. Each of us has a vital role to play in creating a great place to work. How we behave every day, including how we make decisions, how we communicate and how we get things done, we call ‘The Auto & General Way’.

We’re a fast-growing privately-owned Company with family values and beliefs. We work together as a team to bring to life our purpose and achieve our vision – to be Australia’s best insurer.

We have a culture of high performance with high integrity which underpins our values and the way we interact with our customers, the community and each other.

📌 Senior Automation Analyst (Toowong)
🏢 Auto u0026 General Insurance
📍 Toowong