Division/Section: Planning, Setting & Lifestyle / Planning & Development

Position Type: 2x Positions, Fixed-Term Full-Time, 12 months (potential for extension) (9 day fortnight, 36.25 hours/week)

Salary Range: LGO4 ($86,720 - $92,954 per annum + superannuation) based on skills, qualifications and experience

Location: Townsville

Application Close: 11:45pm, Sunday 13 Septmber 2026.

About The Role

This is a key business support role responsible for providing high-level administrative, financial and operational support to the Planning and Development team. Working closely with leaders and stakeholders across the business, you will help coordinate business support activities, manage competing priorities and ensure the smooth day-to-day operation of the section.

As a senior member of the team, you will provide guidance and mentoring to Business Support Officers, promote consistent service standards, contribute to continuous improvement initiatives and foster a positive and collaborative team culture that supports employee engagement and organisational success. This varied role combines executive support, financial administration, recruitment coordination, records management and stakeholder engagement, making it ideal for someone who enjoys working across a broad range of responsibilities while delivering excellent customer service and organisational outcomes.

About You

- Experience in business support, administration or executive support
- Leadership and mentoring experience
- Solid communication and stakeholder engagement skills
- Ability to improve processes and support team performance




- Sound financial administration and procurement knowledge
- High level computer skills, including Microsoft Office
- Relevant qualification or equivalent experience
- Current C Class Driver Licence

Townsville City Council is the largest local government authority in Northern Australia. We’re committed to supporting our people through a strong focus on work–life balance, a positive and inclusive culture, and a shared passion for making a meaningful impact in our community. We have a range of perks that confirm this commitment:
- 5 weeks annual leave + 17.5% leave loading
- 3 weeks Personal/Carers Leave
- 14 weeks paid Parental Leave
- Domestic and Family Violence Leave
- Natural Disaster Leave
- Annual wage progression
- Up to *13.5% Superannuation employer contribution for contributing members
- Salary Sacrifice opportunities
- Access to a range of learning and development opportunities, including on-the-job learning and formal training programs
- Fitness Passport program offering discounted membership to selected health and wellbeing facilities
- Employee Loyalty Program offering discounts at selected local businesses
- Employee Assistance Program




- The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings.

Contact Person: Corrie Contact Email: [email protected]

(for position enquiries only)

How To Apply

Your application can be submitted through the 'Apply' button. Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role. We also will require your resume which should confirm any licences and qualifications your hold.

For Further Information Review The Position Description.

We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!

All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process. Please be aware Townsville City Council has a ‘zero tolerance’ policy to drugs and alcohol in the workplace.

If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact [email protected] or phone 07 4727 9004 for a confidential discussion.

Attachments

- Senior Business Support Officer_PD.pdf

📌 Senior Business Support Officer (Townsville)
🏢 Townsville City Council
📍 Townsville