We are seeking an experienced Release Manager with robust telecom domain expertise to oversee and coordinate software/application releases across complex telecommunications environments. The ideal candidate will manage release planning, deployment schedules, stakeholder communication, risk mitigation, and ensure seamless delivery of telecom products, platforms, and network-related applications.

Key Responsibilities

- Define, manage, and execute end-to-end release management processes.
- Coordinate release activities across development, testing, operations, infrastructure, and business teams.
- Create and maintain release calendars and deployment schedules.
- Ensure successful implementation of releases within agreed timelines and quality standards.
- Manage release readiness reviews, go-live approvals, and post-release validations.
- Identify, assess, and mitigate release-related risks and dependencies.
- Coordinate production deployments, rollback strategies, and incident management activities.
- Work closely with Telecom OSS/BSS, Network Operations, and Application Support teams.
- Ensure compliance with change management and ITIL processes.
- Prepare release documentation, deployment plans, release notes, and status reports.
- Monitor release KPIs and continuously improve release management practices.




- Support major transformation, migration, and telecom platform upgrade projects.

Required Skills

Telecom Domain

- Strong understanding of Telecom OSS/BSS systems.
- Experience with Telecom Billing, CRM, Order Management, Provisioning, and Mediation systems.
- Knowledge of Mobile Networks (4G/5G), Fixed Line, Broadband, and Digital Services platforms.
- Familiarity with telecom service delivery and operational processes.

Release Management

- Expertise in Release & Change Management processes.
- Experience managing large-scale enterprise or telecom application releases.
- Strong knowledge of deployment planning and release governance.
- Experience with Agile, Scrum, and DevOps methodologies.

Tools & Technologies

- Jira, Confluence
- ServiceNow
- Git/GitHub/Bitbucket
- Monitoring and Incident Management tools

Required Qualifications

- Bachelor's degree in Computer Science, Information Technology, Telecommunications, or related field.
- 8+ years of IT experience with at least 3+ years in Release Management.
- Telecom industry experience is mandatory.
- Excellent stakeholder management and communication skills.
- Experience managing multiple concurrent releases in complex environments.

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📌 Release Manager - Telecom (City of Sydney)
🏢 N2S.Global
📍 City of Sydney