Revenue-Driven Customer Success Specialist (City of Sydney)

Revenue-Driven Customer Success Specialist (City of Sydney)

29 Aug
|
Hatch
|
City of Sydney

29 Aug

Hatch

City of Sydney

Mercha is seeking a proactive Customer Success/Operations specialist to own the inbound queue end to end. You will respond to inquiries via email, live chat, and phone, confirm orders before production, and drive revenue from non-ICP and one-off demand.

Success depends on rapid resolution, accurate records in HubSpot, and a robust customer-centric approach to maintain high CSAT scores and a smooth operation across deliveries and stock management.

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📌 Revenue-Driven Customer Success Specialist (City of Sydney)
🏢 Hatch
📍 City of Sydney

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