Contract for 12 weeks + possible extensions | Brisbane CBD | Hybrid working
Lime Recruitment is currently working with a Queensland Government client to recruit an experienced Senior Lead Improvement Specialist. In this role, you will provide high-level strategic and operational improvement leadership to lead a structured diagnostic review of the disaster grants assessment process from initiation through to executive reporting.
Key Responsibilities:
- Lead the design and delivery of end-to-end diagnostic approaches, defining review scope, methodology, evidence requirements, and quality standards.
- Apply Lean Six Sigma or comparable methodologies to analyze workflow performance, throughput variation, and root causes of inefficiency, rework, or delays.
- Direct process mapping, file reviews, and quantitative/qualitative data analysis while supervising and guiding the Improvement Specialist.
- Facilitate workshops, interviews, and review sessions with operational teams and subject matter experts to validate evidence and test findings.
- Synthesize complex analysis to develop practical, prioritized, and implementation-ready recommendations and improvement roadmaps.
- Prepare and present authoritative, high-quality executive reports, presentations, and advice to senior leadership.
- Ensure all diagnostic review activities adhere to QRIDA governance, privacy, confidentiality, and risk management standards.
About You:
- Senior Improvement Leadership: Demonstrated senior-level experience leading end-to-end diagnostic reviews, process improvement initiatives, or operational performance reviews in complex service delivery environments.
- Formal certification in Lean Six Sigma (Black Belt level or above, IASSC or equivalent) or a comparable process improvement methodology.
- Proven practitioner skills in root cause assessment, options development, prioritization, implementation roadmap planning, and time-and-motion/complexity analysis.
- Advanced communication, negotiation, and workshop facilitation skills, with a track record of influencing senior stakeholders and managing competing perspectives.
- High-volume operational experience in grants administration, claims processing, lending assessment, or public sector/regulated service delivery environments.
Why Apply Through Lime Recruitment? Enjoy two pay runs per week without contractor fees. As a Queensland-owned agency, we offer personalised service and are a Tier 1 supplier to the Queensland Government. Awarded top performing small agency in 2021 and 2022, with a finalist spot in 2023. Partner with Lime for genuine, experienced, friendly recruiters dedicated to securing the best opportunities for you. Apply now or contact James Ferguson-Phillips on [0493 130 112](tel:0493 130 112) or
[email protected] to find out more!
📌 Senior Lead Improvement Specialist (Brisbane)
🏢 Lime Recruitment
📍 Brisbane