Job Description

Provide a welcoming experience to visiting clients & effective administrative support to help our team deliver quality services to clients.

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25th August, 2026

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About Relationships Australia

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Relationships Australia NSW (RANSW) supports people through all forms of relationship distress, delivering timely, compassionate and expert care that strengthens wellbeing and connection across NSW.

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For more information about us, read our 2024-2025 Impact Report, https://www.relationshipsnsw.org.au/about-us/annual-reports/

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What you'll do:

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As our Administration Officer, you'll be the face of our Macquarie Park centre providing exceptional client service and critical administrative support in a high-volume workplace. You'll help create a supportive first impression for clients, while managing essential day-to-day operations. You'll also:

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- Be the first point of contact for visitors and callers, providing warm and compassionate client service
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- Manage multiple competing priorities, including phone calls, email inboxes, client bookings, rescheduling, payments, reminders, and general enquiries
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- Provide administrative assistance ensuring confidentiality and accuracy in all aspects of your work
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- Collaborate with your team to share responsibilities and support each other through high-volume periods
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The details

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- Based at Macquarie Park
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- Permanent contract
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- 3 days per week (Tuesday & Wednesday 9:30am - 5:30pm, Thursday, 10am- 6pm)
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- $36.67 - $37.82 per hour (depending on skills & experience) + 12% super + 17.5% leave loading and tax-free salary packaging up to $15,900. (Increase your take home pay! Calculate Your Savings at https://www.salary.com.au/calculate-your-savings)
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What you'll bring:

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- Experience in a client-facing administrative role,



ideally within a similar organisation supporting clients with complex needs such as domestic violence or mental health challenges
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- Technologically adept and quick to learn new systems and processes
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- Outstanding attention to detail with a strong commitment to data accuracy and confidentiality
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- Highly organised and flexible, able to manage multiple responsibilities and adapt to changing priorities
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- Calm, compassionate and firm communicator, supportive of both clients and team members even in challenging situations
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Why work with us?

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- Make a genuine differenceto the lives of individuals, couples and families
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- Be part of a supportive and dynamic team,work with people who truly care about what you achieve together
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- Access a range of staff benefits,including flexible working options, additional leave days, the Employee Referral Reward program, and a Fitness Passport
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- Increase your take-home paythrough generous salary packaging options, including up to $15,900 per year for everyday expenses and $2,650 for entertainment
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- Work in an organisation committed to deepening our relationships with Aboriginal and Torres Strait Islander people.We have a stretch Reconciliation Action Plan to guide our efforts to build strong relationships, increased employment, and enhanced respect between Aboriginal and Torres Strait Islander peoples and other communities
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- We value inclusion and belonging.We're proud to be recognised as a Diversity Council Australia Inclusive Employer for 2025-2026. Our SWEET team (Staff Wellbeing, Engagement and Empowerment Team) brings together staff from across RANSW to champion diversity, wellbeing and workplace connection.
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RANSW requires the preferred applicant to undertake a National Criminal History Record Check and a Working with Children Check before employment.

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Applications close 8th September 2026.

📌 Administration Officer - Part Time (Ryde)
🏢 Relationships Australia NSW
📍 Ryde