Customer Retention Lead (Hybrid) (City of Sydney)

Customer Retention Lead (Hybrid) (City of Sydney)

29 Aug
|
Lawpath Operations
|
City of Sydney

29 Aug

Lawpath Operations

City of Sydney

Lawpath is seeking a retention-driven skilled to reduce churn and re-engage at-risk clients. You will own conversations, diagnose underlying causes for cancellations, and tailor retention plans across the customer journey, from onboarding to renewal, while collaborating with the Retention Manager to convert insights into actions.

This Sydney-based, hybrid role emphasizes proactive outreach, structured campaigns, and data-informed decisions to protect revenue and drive customer success

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📌 Customer Retention Lead (Hybrid) (City of Sydney)
🏢 Lawpath Operations
📍 City of Sydney

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