Our practice has provided medical care for the community for the past 30 years. We are a long-established practice of friendly doctors and staff looking for a new member to join our team at reception.

Our practice has been providing high-quality medical care to the local community for over 30 years. We are a long-established, busy and friendly General Practice with a supportive team of doctors, nurses and reception staff.

We are looking for a warm, bright and energetic Medical Receptionist who will also provide administrative and operational support to the Practice Manager. This is a varied role suited to someone who enjoys working at a rapid pace, takes initiative and is happy to move between front reception and behind-the-scenes practice administration.

Qualifications & experience

- Previous General Practice experience using Best Practice software
- Strong organisational skills with the ability to multitask, prioritise and work efficiently in a fast-paced environment
- Sound knowledge of Medicare billing, invoicing and handling payments
- Excellent communication and interpersonal skills with a warm, friendly and professional manner
- Self-motivated, proactive and a quick learner who takes initiative and ownership of tasks
- Reliable, punctual and able to contribute positively as part of a busy team

Tasks & responsibilities

- General medical reception and administrative duties, including patient service, appointments, billing and payments




- Build rapport with patients and help create a warm, welcoming and vibrant atmosphere at reception
- Assist the Practice Manager with delegated administrative and operational tasks, including new initiatives and implementation of practice changes
- Complete audits, reporting and quality improvement activities, while identifying opportunities to improve workflows, patient service and practice efficiency
- Assist with rosters, claiming, patient engagement, preventative health initiatives and other practice administration as required
- Be flexible and willing to move between reception and administrative duties depending on the needs of the practice
- Work efficiently, follow through on delegated tasks and contribute energy, initiative and a helpful attitude to the team

Benefits:

- Above-award wages
- Friendly, supportive and positive team environment
- Work alongside experienced doctors, nurses and reception staff
- Full training and ongoing support
- Varied role with opportunities to develop skills beyond traditional medical reception
- Opportunity to contribute to practice improvements and new initiatives
- Career development and opportunities for growth
- Stable, long-term employment
- Clean, safe and well-organised workplace
- Convenient on-street parking
- A workplace where your contribution is genuinely valued

Pay: From $40.00 per hour

Work Location: In person

📌 Senior Medical Receptionist (Riverview)
🏢 Lane Cove Family Medical Practice
📍 Riverview