APAC Customer Support Manager — AI-Driven Ops (City of Sydney)

APAC Customer Support Manager — AI-Driven Ops (City of Sydney)

29 Aug
|
Ingram Micro
|
City of Sydney

29 Aug

Ingram Micro

City of Sydney

Ingram Micro Australia is seeking a hands-on Manager, Customer Support to lead the APAC support team in Sydney. This role drives escalations to resolution, optimizes workflows, and ensures timely, clear communication with customers.

You will leverage automation and AI tools within the support stack to reduce routine volume and focus on high‑value problems, while coaching the team toward continuous improvement and robust KPI performance. Bachelor's degree required.

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📌 APAC Customer Support Manager — AI-Driven Ops (City of Sydney)
🏢 Ingram Micro
📍 City of Sydney

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