Capricorn is seeking an experienced Research and Insights Specialist to lead strategic research projects and to enhance our Voice of Community program. You will translate data into practical recommendations for internal stakeholders and work with Experience Strategy and Service Design to improve member and supplier experiences.
The role sits in the Brand, Marketing and Experience team, offering hybrid work arrangements and opportunities to shape decisions at a national level across Australia and
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📌 Insights Lead - Member Experience (Australia)
🏢 Capricorn
📍 Australia
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