Role Description This full-time remote Server Support Engineer (Entry-Level) role at TE LLEVO focuses on providing technical support for server environments and related infrastructure. Day-to-day tasks include monitoring server performance, responding to support tickets, diagnosing issues, and assisting with routine maintenance and updates. The role involves troubleshooting operating system and network-related problems, escalating complex incidents to senior engineers, and documenting solutions and procedures.

The Server Support

Engineer collaborates with cross-functional teams, follows standard support workflows, and helps ensure stable, secure, and reliable server operations for internal and external stakeholders.

Qualifications

- Ability to provide effective server support, including basic configuration, monitoring, and incident response.
- Strong troubleshooting and technical support skills to analyze issues, identify root causes,



and implement solutions.
- Foundational knowledge of operating systems (such as Windows Server or Linux) and familiarity with system administration tasks.
- Understanding of network security principles, including access control, firewalls, and secure configuration practices.
- Relevant coursework, certifications, or hands-on experience in IT, computer science, or related fields (e.g., CompTIA A+, Network+, or similar) is beneficial.
- Clear written and verbal communication skills to interact with team members and non-technical stakeholders.
- Ability to learn quickly, follow documented procedures, and work independently in a remote setting.
- Strong organizational skills, attention to detail, and commitment to maintaining high-quality service and support.

📌 Server Support Enginee (Remote, Entry-Level) (Australia)
🏢 TE LLEVO
📍 Australia