Join The Star Gold Coast as the Resort Pools Manager , where you will be responsible for leading the day-to-day operations of The Star Gold Coast's pool precincts, ensuring exceptional guest experiences, safe and efficient operations, and premium service standards. Oversee pool, lifeguard, and food & beverage teams, while managing compliance, financial performance, and stakeholder relationships to deliver a safe, high-quality, and commercially successful resort environment.

The Star Gold Coast has been the heart of the Gold Coast to live, work and play for over 40 years. As a premier destination for entertainment with award-winning restaurants, lively bars, theatrical experiences, casino gaming, stunning event spaces, and over 1,000 rooms, suites and apartments, it offers something for every guest.

Whether you're ready to embrace a new challenge or step into your next chapter, this is the place to make it happen.

What we can offer you

- Complimentary meal on site every day including hot meals, sandwich bar and more
- Discounted in office parking
- Up to 30% discounts across our award-winning restaurants and accommodation
- Supportive leadership team
- Career development, training, and courses via The Star Academy – limitless career opportunities
- Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services




- Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+

What we are looking for

- Minimum 3 years’ experience in an operational leadership role
- Proven experience in team leadership, workforce planning, performance management and cost control
- Strong ability to build stakeholder relationships and lead change effectively
- Exceptional customer service focus, with experience overseeing multiple venues or operational areas while delivering high service standards and memorable guest experiences
- Knowledge of mixology, beverage service, and cocktail menu development
- Accreditation in Responsible Service of Alcohol
- First Aid and CPR qualifications (desirable)
- Flexibility to work across a 24/7 operational environment, including evenings, weekends, and public holidays as required

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ community, Australia’s First Nations Peoples, and people with disabilities. Veterans are also encouraged to apply.

It’s your time to SHINE!

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📌 Resort Pools Manager L The Star Gold Coast (City of Gold Coast)
🏢 The Star Entertainment Group
📍 City of Gold Coast