Job Description

Join a well-established managed services organisation who are looking to double their revenues from 2017. It's an exciting time to join their existing sales team all based in Sydney CBD. They have a robust base of long-standing customers, a culture that keeps employees and customers with them for years anda proven track record of winning new businesses.

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Account Manager

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We are looking for an experienced Account Manager or Account Executive to manage and grow a portfolio of existing customers, with a strong focus on customer satisfaction, retention and account growth.

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This is a relationship-led role where you will act as a trusted advisor to customers, identify upsell and cross-sell opportunities, and work closely with internal teams, vendors and distributors to deliver the right solutions.

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If you enjoy winning new clients and want to spend time adding to your client base you'll get 25% of GP for any clients revenues you bring on board.

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Key Responsibilities

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- Manage and grow a portfolio of customer accounts, driving revenue, retention and new opportunities.
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- Build trusted customer relationships and identify upsell and cross-sell opportunities across technology solutions and services.
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- Develop and manage pipeline, account plans and forecasts, maintaining accurate records in Salesforce.
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- Collaborate with internal teams, vendors and distributors to develop and deliver customer-focused solutions.
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- Support proposals,



account strategy and sales activities while ensuring high levels of customer satisfaction.
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About You

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- Ideally 4 -7 years' experience in IT sales or account management
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- Proven track record of achieving sales targets, growing revenue and retaining mid-market, enterprise and/or government customers.
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- Strong commercial acumen with an understanding of technology solutions, networking and the ability to identify growth opportunities.
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- Experience using Salesforce or similar CRM platforms, with strong pipeline, reporting and customer management skills.
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- Excellent communication and stakeholder management skills, with a proactive, disciplined and customer-focused approach.
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What's on Offer

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- $100K-$150K base salary, depending on experience.
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- Uncapped commission — 25% commission is paid on GP generated above the agreed GP gate.
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- The commission structure is designed so the successful candidate should be able to achieve their OTE, with significant upside for overperformance.
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- No cap on earnings — the more you deliver, the greater the earning opportunity.
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- Opportunity to join a growing organisation with established customers and strong technology partnerships.
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- Mostly Office-based for the first six months, with greater flexibility and hybrid working arrangements available thereafter.
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If you're an experienced IT Account Manager looking for a role where you can take ownership of a customer portfolio, drive meaningful growth and have uncapped earning potential, we'd like to hear from you.

📌 Account Manager (New South Wales)
🏢 Halcyon Knights
📍 New South Wales