1. Job Description – Marketing Specialist

Pay Rate: $85,000-$95,000

Job Responsibilities –

- Planning and executing comprehensive marketing strategies to promote our
- diverse range of offerings.
- Crafting compelling content and initiatives across various platforms with a
- strong emphasis on social media; developing brand awareness and gain
- customer engagement.
- Working closely with our in-house teams to guarantee a consistent and
- captivating brand image and communications.
- Planning, organising and overseeing events, promotions, and partnerships to
- elevate the overall customer experience.
- Monitoring and analysing marketing performance metrics, reporting the findings
- to management team, and implementing necessary approved adjustments.
- Prepare weekly meeting summaries for upcoming events and promotions for
- strategic overview and feedback.

Skills & Experience

- Atleast 1 year experience as a brand or marketing manager.
- Hospitality industry experience preferred.

2. Position Title - Bar Supervisor

Pay Rate: $67,000 to $80,000

Main Duties:

• Supervising and training food and beverage attendants of a lower grade

• Taking reservations, greeting and seating guests

• Undertaking general waiting duties

• Preparing and mixing a range of sophisticated drinks

• Taking drink orders

• Preparing garnishes

• Cleaning bar areas

• Cleaning tables

• Picking up glasses

• Cleaning and care of glasses and equipment

• Practising proper workplace health and safety procedures

• Other incidental and peripheral duties as requested by the • Employer

Financial:

• Receipt and dispensing of all monies

• Reconciliation of transactions

Customer Service:

• Respond to customer requests in a professional and timely manner

• Offer assistance to hotel customers

• Promote the Employer’s services and facilities to customers when appropriate

• Make hotel customers feel welcome

• Assist in maintaining customer service standards set by the Employer

• Ensure your work area complies with the highest standards of cleanliness and good order

• Ensure that customers are served in a professional and diligent manner

3. Position Title - Waiter Supervisor

Pay Rate: $67,000 to $80,000

Main duties:

• Supervision, training and coordination of food and beverage employees

• Holding keys for the security of gaming, bar and bottleshop areas

• Entry/supervision of entries in accounting records required to be kept and maintained under the relevant Act

• Responsibility for gaming conduct and access to internal parts of machines

• Attendance/operation of a gaming machine terminal

• Arranging remedial repairs to gaming equipment

• Preparing displays and presenting stock, including specials





• Cleaning bar areas, glasses and equipment

• Picking up glasses and taking drink orders

• Preparing and mixing a range of sophisticated drinks

• Taking reservations, greeting and seating guests

• Using the EFTPOS machine

• Maintain stock control

• Practising proper workplace health and safety procedures

• Other incidental and peripheral duties as requested by the Employer

Customer Service:

• Respond to customer requests promptly and professionally

• Assist and make customers feel welcome

• Promote the hotel's services when appropriate

• Maintain high customer service and cleanliness standards

• Serve customers diligently and uphold professional conduct

Key Selection Criteria:

• Certificate IV in Hospitality or equivalent (supervisory course desirable)

• RSA qualification

• Experience in liquor service and staff supervision

• Strong communication and customer service skills

• Well presented and professionally groomed

• Proven ability to handle and resolve customer complaints

4.Position Title - Cook

Pay Rate: $67,000 to $80,000

Main Duties:

• Preparing, cooking and presenting a range of dishes

• Assisting in clearing the kitchen

• Maintaining stock control

• Assisting cooks of a higher grade

• Practising proper workplace health and safety procedures

• Other incidental and peripheral duties as requested by the Employer

Customer Service:

• Respond to customer requests in a professional and timely manner

• Offer assistance to hotel customers

• Promote the Employer’s services and facilities to customers when appropriate

• Assist in maintaining customer service standards set by the Employer

• Ensure your work area is of the highest standards of cleanliness and good order

• Ensure that customers are served in a professional and diligent manner

• Provide fast and efficient service

• Ensure all meals are prepared and presented in a professional manner

Key Selection Criteria

• Certificate Il in Commercial Cookery or equivalent qualification

• Demonstrated ability to follow verbal and written instructions

• Demonstrated ability to safely and effectively utilise tools and equipment associated with a commercial kitchen

• Experience in preparing and cooking a range of dishes, including baking, pastry cooking and butchery





• Ability to communicate politely and effectively with others including staff, management and customers

• Attention to detail

5. Position Title - Restaurant Manager

Pay Rate: $67,000 to $80,000

Main duties:

• Opening and Closing the Hotel

• Assist Senior Management with the day to day operations of the various departments of the Hotel

• Manage Hotel team members on a daily basis including preparation of rosters, training and development, customer service standards and performance management

• Holding keys for the security of gaming, bar and bottle shop areas

• Promoting and marketing the business

• Management of inventory and ordering of stock for the Hotel

• Managing budgets and financial plans as well as controlling Hotel expenditure

• Delivering business results by achieving set targets KPI's and objectives set by Senior Management

• Ensuring compliance with licensing laws, health and safety and other statutory regulations

• Handling customer complaints in a timely manner

• Leading and compiling the daily handover for the next Duty Manager

• Ensure all hotel team members create customer service delivery that is timely, effective, and efficiently meets Hotel standards

• Ensure that cash handling responsibilities are adhered to, all shift takings are recorded, and investigate variances and discrepancies as required

• Communicate and implement policies and procedures to all employees’ to ensure operational and service standards are maintained

• Conduct regular floor checks of all Hotel areas to ensure Hotel areas are clean and well maintained

• Other incidental and peripheral duties as requested by the Employer

Customer Service:

• Respond to customer requests/complaints in a professional and timely manner

• Offer assistance to hotel customers

• Promote the Employer’s services and facilities to customers when appropriate

• Make Hotel customers feel welcome

• Assist in maintaining customer service standards set by the Employer

• Ensure the work area complies with the highest standards of cleanliness and good order

• Ensure that customers are served in a qualified and diligent manner

All positions need for Communication:

• Work closely with senior hotel management and related staff

• Communicate effectively with customers and fellow staff

• Follow all lawful and reasonable directions from your Employer

• Work cooperatively and manage and lead a team of hotel employees

• Show respect and understanding of others

• Direct employees to carry out duties in the relevant area/areas of the Hotel

• Communicate and implement policies, procedures and operating systems

📌 TEHGO Pty Ltd -Marketing Specialist; Bar Supervisor; Waiter Supervisor; Restaurant Manager; Cook (Northern Territory)
🏢 TEHGO
📍 Northern Territory