Description
Medical Receptionist | 4-Day Week | Alternating Thursday & Friday Off
Permanent Full-Time | 4 x 10-hour days | 7:00am - 4:30pm

Are you an experienced Medical Receptionist looking for a great work-life balance while working within a busy and professional specialist practice?
We are seeking a warm, professional and highly organised Medical Receptionist to join a busy, well-established medical practice. This is an excellent opportunity for someone with solid medical administration experience who genuinely enjoys working with patients and understands the importance of empathy and compassion.

What's on offer?

- 4-day working week
- 10-hour days: 7:00am - 4:30pm
- One week you will have Thursday off
- The following week you will have Friday off
- This alternating roster provides a long weekend every second week
- Friendly and supportive team environment
- Busy and varied specialist practice
- Modern practice management systems

About the Role

This is a busy practice where you will play an important role in ensuring patients receive a professional, welcoming and supportive experience from the moment they contact the practice.

Your responsibilities will include:

- Welcoming patients and providing a warm and professional first point of contact
- Managing a busy appointment book
- Answering phones and responding to patient enquiries
- Processing patient registrations and updating medical records
- Managing referrals, correspondence and patient documentation
- Processing payments and Medicare claims
- Liaising with patients,



doctors and other healthcare professionals
- Managing recalls and follow-ups
- Maintaining accurate patient information
- Supporting the smooth day-to-day running of the practice
- Providing compassionate support to patients who may be anxious or require additional assistance

About You

We are looking for someone with strong medical reception experience who is confident working in a busy practice and can manage multiple priorities without losing sight of the patient experience.
You will ideally have:

- Previous experience in medical reception
- Experience working within a busy medical or specialist practice
- Strong understanding of medical administration, referrals and Medicare
- Experience with Clinic to Cloud is highly desirable
- Excellent communication and interpersonal skills
- A naturally warm, empathetic and compassionate manner
- Strong attention to detail and organisational skills
- The ability to remain calm and skilled under pressure
- Confidence working independently and as part of a close-knit team
- A genuine commitment to providing exceptional patient care

Why You'll Love This Role

This is more than just a reception position. You'll become an important part of a close and professional team where patient care really matters.
If you are an experienced Medical Receptionist who is looking for a four-day working week, an excellent work-life balance and a rewarding role within a busy practice, we would love to hear from you.

Apply now!

📌 Medical Receptionist (The Hills Shire)
🏢 Fusion Careers
📍 The Hills Shire