Job Description
Provide exceptional customer service by managing inbound and outbound customer enquiries via phone and email.
Process and allocate customer payments accurately and efficiently.
Monitor and follow up outstanding receipts, unapplied cash, and payment discrepancies, including refunds.
Maintain accurate records and customer correspondence within the Oracle system.
Support the end-to-end order-to-cash process by identifying issues and working with stakeholders to resolve them.
Participate in ongoing training and continuous improvement initiatives.
📌 Banking Officer Lambton
🏢 Rexel
📍 Lambton
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