ACT NOW: Join a rapidly growing Australian MSP with a fun and friendly culture of empowerment. This company manages infrastructure, connectivity, application, security and support services. They offer highly innovative cutting-edge IT solutions and services to their clients.

We have a (10M Contract - EXT) Managed Services Engineer role available.

This role is mainly focussed on Level 2 / Level 3 Support, Service Desk, Desktop Support, M365 Administration, MDM, End user support and some responsibility for standing up VM's in Azure.

This role will require you to attend a client site in Wetherill Park 3 days per week. The client is a civil engineering firm, so you will be dealing with site engineers and tradesmen. You will need to be suited this type of workplace and clientele.

Key Accountabilities:
Accept, manage and resolve support incidents logged via the MSP support mailbox, online ticketing system or via telephone to conclusion.
Lead or assist with the sale, design, implementation and support of Infrastructure and Cloud solutions for clients.
Proactive monitoring and response to automated infrastructure monitoring and vendor incident alerts.
Participate in rotating after-hours/weekend support and monthly patching exercises as required.
Attend training,



networking or business development events as nominated by the Company.

Essential Skills & Experience:
3+ years Exp in Windows Server and Desktop Support
M365 Admin Exp including MS Teams, Defender, Intune
Level 2 / Level 3 Support Experience
Windows MDM Device Management Exp
End User Support Exp
Experience standing up VM's in Azure
Active Directory/Group Policy
Management of MS SQL Server
Remote Desktop Services
Infrastructure Monitoring
Network and firewall connectivity troubleshooting
Civil engineering or Construction Industry Exp (Ideal)
Experience dealing with client - site engineers and field workers
Excellent customer service skills, able to deal with blue collar client
Outgoing Personaility
Robust written and verbal communication skills
Ability to multitask and manage projects from problem discovery through to completion

This is a great opportunity - To apply, please submit your CV via the portal by clicking the APPLY NOW button below.

You can also contact Charlie directly at:
Charlie Molino

Northbridge IT Recruitment

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📌 Managed Services Engineer Microsoft Tech 10m Contract Ext Sydney
🏢 Northbridge Recruitment
📍 Sydney