About the role

The Parts Interpreter is responsible for providing accurate and efficient parts interpretation and exceptional customer service to both internal and external customers. The role involves identifying, sourcing and supplying parts and accessories in a timely manner while maintaining strong working relationships with customers, suppliers and workshop personnel. The Parts Interpreter is also responsible for assisting in achieving departmental sales and gross profit targets while maintaining dealership standards and procedures.

Key responsibilities
Greet customers promptly and courteously
Provide accurate and timely parts interpretation
Respond to customer enquiries professionally and efficiently
Follow up and resolve customer concerns promptly
Maintain robust customer relationships
Assist in achieving department sales and gross profit targets
Identify opportunities to upsell parts and accessories
Process customer orders accurately and efficiently




Source and procure non-stock items as required
Assist with stock control and stocktakes

About you
Previous experience in a Parts Interpreter or customer service role
Strong communication and organisational skills
Ability to work autonomously and within a team setting
Sound computer and inventory management skills
Ability to prioritise workloads in a fast-paced environment
Demonstrated reliability, initiative and professionalism
Adaptable and adaptable approach to work
Sound and accurate judgment
Works ethically and with integrity
Respects confidentiality and approaches others in a diplomatic and tactful manner

About us

Geelong Automotive is a dealership with core values of Equity, Quality, Respect and Integrity. The Parts & Accessories department is located at 150 Broderick Road Corio.

📌 Parts Interpreter Warrnambool (Australia)
🏢 Geelong Automotive
📍 Australia