We’re looking for an enthusiastic and motivated Membership Consultant to join our team at PARC. This role is ideal for someone who can work independently, manage their time effectively, and handle a variety of customer-facing and administrative tasks while maintaining professionalism and a positive attitude.

As the face of the club, you’ll play a key part in delivering an exceptional experience to both members and visitors, ensuring every interaction reflects our facility's commitment to quality and community.

Key Responsibilities
Meet and greet members, providing a welcoming club experience
Respond to phone and email enquiries promptly and professionally
Book and manage leads, including conducting engaging club tours
Handle data entry within ClubFit and maintain accurate records
Understand and contribute to KPI strategies and outcomes
Deliver basic sales presentations and convert leads into memberships
Provide excellent customer service and resolve enquiries effectively
Complete ad hoc duties and club maintenance as required




Support with reporting and administrative tasks - CM + staff
Work between both locations - Smithfield + Wetherill Park

Essential Requirements
Minimum 3 years of sales and customer service experience
Equivalent HSC or higher
Solid customer service and data entry skills
Excellent verbal and written communication abilities
Keen attention to detail and strong organisational skills
Genuine interest and knowledge of the fitness industry
Professional, presentable, and reliable work manner

Why Join Us?
Be part of a passionate, supportive team in the fitness industry
Work in a positive and energetic club setting
Opportunities for growth, learning, and career development

Benefits:
Employee discount
Gym membership

Pay: $29.00 – $33.50 per hour

Expected hours: 15.0 – 20.0 per week

Perks:
Employee discount
Gym membership

Experience:
Customer service: 3 years (Preferred)

Work Location: In person

📌 Membership Sales Consultant Smithfield
🏢 PARC Fitness
📍 Smithfield