Party Coordinator – Flip Out (Casual)

Join the Flip Out Crew!
Flip Out is looking for an organised, people-friendly Party Coordinator to manage our birthday party bookings from confirmation through to the big day. This casual role combines weekday phone-based coordination with weekend oversight of party hosts and parents to keep every party running smoothly.

Key Responsibilities

Weekday Coordination (Monday & Friday)
Call parents/guests ahead of their booking to confirm party details (date, time, guest numbers, package, add-ons)
Confirm dietary requirements and any special requests
Update booking systems with confirmed details and flag any changes to the team
Liaise with kitchen and front desk on food and room requirements for upcoming parties
Follow up on outstanding bookings, deposits, or unconfirmed details

Weekend Oversight (Saturday & Sunday)
Supervise party hosts throughout the day, ensuring each party follows schedule and package requirements
Act as main point of contact for party parents, answering questions and resolving any concerns
Oversee the flow between party rooms, café, and trampoline floor to keep the day's schedule on track
Step in to troubleshoot on-the-day issues (numbers changes,



timing clashes, guest concerns)
Check party rooms are set up, cleaned, and turned over on time between bookings
Coordinate with kitchen/café staff on food delivery timing for each party

What You'll Bring
Robust organisational skills and confidence on the phone
Prior experience in events, hospitality, customer service, or party/function coordination
Comfortable supervising staff and managing multiple bookings at once
Calm under pressure, especially during busy weekend turnarounds
Excellent communication skills, both over the phone and in person
Team player who can also take initiative and lead on the day

Employment Type
Casual — weekday phone shifts (Monday & Friday) plus weekend in office shifts (Saturday & Sunday) required.

Ready to Join Us?
If you love keeping every detail on track and making parents feel taken care of, we'd love to hear from you. Apply today and help make every Flip Out birthday unforgettable!

Pay: $26.00 – $42.00 per hour

Expected hours: 10.0 – 25.0 per week

Perks:
Employee discount

Work Location: In person

📌 Party Coordinator Box Hill South
🏢 Flip Out Box Hill
📍 Box Hill South