Senior Supervisor – Flip Out (Casual)

Join the Flip Out Crew!
Flip Out is looking for an energetic, take-charge Senior Supervisor to help run daily operations — from the trampoline floor to the front desk to the café. This casual role suits someone who thrives on variety and can confidently step up as Manager-on-Duty when our leader is off site.

Key Responsibilities

Manager-on-Duty Coverage
Take full responsibility for park operations in the manager's absence
Make on-the-spot decisions on safety, staffing, and guest issues
Open/close the park and handle end-of-shift reporting when covering

Floor & Safety
Enforce and monitor safety protocols across all attractions
Conduct equipment inspections and coordinate maintenance
Respond to incidents, injuries, or guest complaints promptly

Front Desk
Oversee check-in, waivers, ticket sales, and party bookings
Handle guest questions, refunds, and escalations
Monitor capacity limits and crowd flow

Café
Oversee food/beverage prep, service, and cleanliness standards
Monitor inventory and place supply orders as needed




Ensure compliance with food safety and health codes

Team & Operations
Supervise and guide staff across floor, desk, and café during shifts
Assist with staff training

What You'll Bring
Prior supervisory or leadership experience (recreation, hospitality, retail, or food service)
Comfortable working independently and making decisions without a manager present
Experience with POS systems and cash handling
First Aid Certificate (or willingness to obtain)
Solid communication and problem-solving skills
Flexible availability, including evenings, weekends, and holidays — casual role, hours vary by roster

Ready to Join Us?
If you're a natural leader who loves keeping things secure, fun, and running smoothly, we'd love to hear from you. Apply today and become part of the Flip Out team!

Pay: $31.00 – $42.00 per hour

Expected hours: 15.0 – 30.0 per week

Advantages:
Employee discount

Work Location: In person

📌 Senior Supervisor Box Hill South
🏢 Flip Out Box Hill
📍 Box Hill South