The Company

Sequoia Lodge is Mt Lofty Estate's ultra luxury offering, featuring spring fed hot pools, a helipad, breath taking views of Piccadilly valley, this 14 suite boutique retreat is set to be, not only Australia’s, but one of the world’s iconic retreats. Sequoia will focus on exclusive, money can't buy, behind the scenes experiences that simply aren't available anywhere else in the world.

The Role

We are looking for passionate & hard working Full Time Lodge Duty Manager to join our Sequoia Team. We are looking for superstar all-rounders who will not only be welcoming guests into Sequoia but will be assisting with hosting amazing experiences and the service of delicious food and beverage offerings. You would be key members of our team, working together to deliver unique experiences to all of our guests and upholding our old fashioned hospitality service which is core to what we do.

Duties and Responsibilities:
Welcoming all guests with warm hospitality
Managing the guest experience, arrival through to departure




Undertaking check-ins and check-outs of guests
Reservations, quality checks, up-selling
Rooms inventory management
Able to deliver/assist within the lodge food and beverage offerings
Restaurant & day spa booking coordination
Concierge, hotel information assistance
Delivering memorable experiences
Providing incredible, extraordinary, customer service

Skills and Experience
Reception and concierge experience (preferred)
Hotel, resort, accommodation experience (preferred)
Excellent communication skills, solution-focused approach
Impeccable grooming and personal presentation standards
A passion for hospitality, guest satisfaction and success
Food and beverage experience (preferred)

RSA is required or willingness to obtain

This position is offered on a 7 day rotating roster.

Being a boutique luxury establishment, this is a hands-on role so be prepared to be the front face of Sequoia!

📌 Sequoia Lodge Duty Manager Mount Barker
🏢 Mount Lofty House
📍 Mount Barker