Provide friendly, responsive service to create an exceptional dining experience for all our guests. Each servers primary objective is to WOW our guest and exceed their expectations so they will want to return again and again.
Duties & Responsibilites
Welcome and greet guests.
Make all our guests feel comfortable and let them know youre there to personally take care of them.
Make recommendations you genuinely feel your guests will enjoy.
Answer questions about our food, beverages and other restaurant functions and services.
Know all ingredients, cooking preparations and portions sizes for all items on current menus.
Know the wine & beer list and be able to describe a majority of the wines with detail & knowledge.
Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar with 100% accuracy.
Deliver food and beverages from kitchen and bar to guests in a timely matter.
Perform side work at the start and end of each shift as required by service station assignment. Maintain clean service areas.
Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service.
Respond promptly and courteously to any requests. Prepare final bill, present check to guest, accept payment, process credit card charges or make change with 100% accuracy (if applicable).
Be ready and willing to assist fellow servers as situations arise. Be ready and willing to assist busperson with clearing and resetting tables.
Thank guests for their visit and invite them to return. Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
Qualifications, Skills & Requirements
Current RSA (Responsible Service of Alcohol) certificate – mandatory.
Previous experience in hospitality (restaurant, café, or similar setting) is required.
Basic knowledge of dining room operations, service procedures, and hospitality standards.
Basic numeracy skills, with the ability to handle cash and operate a point-of-sale (POS) system.
Reliable, well-presented, and able to work as part of a team in a rapid-paced environment.
Job Type: Casual
Pay: $32.00 – $36.00 per hour
Advantages:
Employee discount
Work Location: In person
📌 Experienced Waiter/waitress Min 6 Months Experience Mount Eliza, Vic (Australia)
🏢 1001 nights Restaurant and Bar
📍 Australia
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