The Chance

This is more than a retail role. It’s an chance to be a leader, coach and brand ambassador for one of the most exciting brands in Australia.

As a Store Manager, you're the force behind the success of your store. You love developing high performing teams that deliver unforgettable customer experiences that reflects the creativity, energy and innovation of the Swatch brand. From coaching your team to exceeding sales targets to ensuring flawless store operations, this is a role where you can really harness your creativity, enthusiasm and innovation.

How You’ll Make an Impact
Champion a customer first culture and deliver an unforgettable experience
Handle customer concerns with confidence and care
Build customer relationships that last
Recruit, onboard and train new team members to ensure they’re set up for success
Lead and motivate your team to achieve and exceed sales targets and KPIs
Identify strengths, unlock potential and develop your team
Analyse results and identify opportunities to improve performance




Maintain exceptional visual merchandising standards that bring the Swatch brand to life
Lead by example by inspiring confidence through exceptional service and product knowledge
Manage reporting, administration and compliance requirements
Adhere to company policies, procedures and brand standards
Ensure inventory management and stocktake processes are executed accurately

What You'll Bring
Previous experience in a Store Manager, Assistant Store Manager or retail leadership role
Robust leadership skills with the ability to engage, coach and inspire
Exceptional customer service and relationship building skills
Excellent verbal and written communication skills

You'll Stand Out If You Have
Experience with watches, jewellery, fashion, lifestyle or premium retail
A passion for design, innovation and customer experience
The ability to create excitement, engagement and energy within your team and store

Ready to lead a store that's always making headlines? Apply now and make every second count (pun intended)

📌 Swatch Store Manager Chermside Hamilton
🏢 The Swatch Group Australia
📍 Hamilton