We are seeking a friendly, organised, and professional Medical Receptionist to join our team and be the first point of contact for our patients.

Key Responsibilities
Greet patients and provide a warm, professional front-of-house experience
Manage phone calls, emails, and appointment bookings
Process patient registrations, referrals, and payments
Handle Medicare, DVA, WorkCover, NDIS, and private health claims
Maintain accurate patient records in the practice management system
Liaise with physiotherapists and other healthcare professionals to ensure smooth clinic operations
Assist with administrative tasks such as scanning, filing, and stock management
Uphold confidentiality and compliance with healthcare regulations

Skills & Qualities
Excellent communication and interpersonal skills
Solid organisational and time management abilities
Proficiency with computers and practice management software (training provided if required)




Ability to work independently and as part of a team
Qualified, friendly, and approachable manner
Attention to detail and accuracy in administrative tasks

Experience & Requirements
Previous experience in medical reception, administration, or customer service (preferred but not essential)
Knowledge of Medicare, DVA, NDIS, and private health claiming (desirable)
Willingness to learn and adapt in a fast-paced healthcare environment

What We Offer
Supportive and friendly team workplace
On-the-job training and ongoing development
Opportunities to grow within the practice
Flexible working arrangements for the right candidate

Pay: $25.00 – $32.00 per hour

Experience:
Medical receptionist: 2 years (Preferred)

Work Location: In person

📌 Medical Receptionist Casula
🏢 Aurum Physiotherapy
📍 Casula