The Careers are Better at Hungry Jack's!

Hungry Jack’s – National Support Centre

We’re looking for an organised and proactive Repairs & Maintenance Coordinator to join our team and support the coordination of repair and maintenance activities across our national restaurant network.

Reporting to the Repair and Maintenance System Manager , you’ll play an significant role in ensuring maintenance requests are assessed, allocated and resolved efficiently, while keeping restaurants, contractors and internal stakeholders informed along the way.

About the Role

Your responsibilities will include:
Managing repair and maintenance service requests through our RAMP system
Assessing and prioritising jobs and allocating work to contractors, technicians and Facilities Managers
Coordinating contractors, call-backs and after-hours maintenance requirements
Providing restaurants with timely updates and following jobs through to resolution
Managing and escalating maintenance issues where required
Maintaining accurate contractor information, documentation and Service Level Agreements
Setting up and maintaining Preventative Maintenance schedules
Maintaining accurate asset and maintenance information within RAMP




Ordering spare parts and coordinating requirements for specific maintenance jobs
Supporting reporting, system administration and continuous improvement of RAMP
Providing general administrative and stakeholder support across the Repair & Maintenance function

About You

You’ll be someone who is organised, responsive and comfortable managing multiple priorities in a busy workplace. You’ll have strong communication skills and enjoy working with a range of stakeholders to solve problems and get things done.

Ideally, you’ll bring:
Robust organisation, administration and attention to detail
Excellent communication and stakeholder management skills
A proactive, solutions-focused approach
Confidence working with systems, data and reporting
The ability to prioritise requests and work to deadlines
Previous call centre, help desk, service coordination or facilities experience is desirable, but not essential
Knowledge of building services, facilities management or restaurant operations will be highly regarded

If you enjoy problem-solving, coordinating multiple moving parts and seeing issues through from start to finish, we’d love to hear from you.

📌 Repairs And Maintenance Coordinator Woolloomooloo
🏢 Hungry Jack's
📍 Woolloomooloo