Duties and responsibilities include but are not limited to
Greeting and providing support to patients
Answering phone calls and dealing with patient queries
Booking appointments and updating patient information
Dealing and assisting with doctors and Nurses
Administration support and other ad hoc duties
Processing consultation payments and Medicare rebates
Triage emergencies when and if they occur.
Always maintain the confidentiality of patient personal and financial information
Excellent customer service, confidentiality, and high ethics standard are a must in this role.
This is a long-term position with excellent job security.
Hours of work would generally be 8:15 am to 5:30 pm.

Skills and experience
Strong communication skills with a friendly and confident personality




Well-presented and exceptional commitment to patient care/service. Previous experience will be well regarded.
Highly organized, attention to detail, and aptitude for multitasking
Fast learner and competent in using Microsoft Office
Experience in using Best Practice patient management system or equivalent is highly desirable.
Ability to work independently as well as part of a multi-disciplinary team.
Commitment to personal development and learning

Benefits:
Work in a supportive setting
Outstanding Employment Prospect
Excellent remuneration
Non-corporate environment
Work as part of a multidisciplinary and well supported team of experienced doctors.

📌 Medical Receptionist Kaleen
🏢 Gordon Medical Practice
📍 Kaleen