Vitalia's Italian Restaurant in Cairns offers authentic Italian cuisine including pizza, focaccia, panini, and a range of traditional lunch and dinner dishes.

Vitalia's Italian Restaurant is now looking for an experienced Restaurant Supervisor to join their team.

The right candidate will be responsible for:
Supervise daily front-of-house operations to ensure efficient, professional and high-quality service throughout each shift;
Coordinate and allocate duties to waitstaff, runners and other front-of-house team members according to service requirements;
Monitor customer service standards and assist staff in resolving guest requests, complaints and service issues promptly;
Welcome guests, manage table allocations and support smooth seating and service flow during busy periods;
Liaise with kitchen staff regarding orders, dietary requirements, special requests and service timing;
Train and support new and existing staff in service procedures, menu knowledge, customer service standards and workplace policies;
Monitor staff presentation,



attendance and performance, providing guidance and feedback where required;
Assist with opening and closing procedures, including cash handling, till reconciliation and preparation of the dining area;
Monitor stock levels of beverages, service supplies and other front-of-house items and advise management when replenishment is required;
Ensure compliance with food safety, hygiene, responsible service of alcohol and workplace health and safety requirements.

About you:
At least 1 year of experience as a Restaurant Supervisor;
Robust leadership and staff supervision skills;
Excellent customer service and interpersonal communication skills;
Solid organisation, time management and problem-solving abilities;
Sound knowledge of restaurant service procedures, food safety and responsible service requirements.

Job type: Permanent/full time
Salary: $68,000 - $75,000

📌 Restaurant Supervisor Cairns City
🏢 Atlas Talents
📍 Cairns City