Retail Manager / Pool Industry

About the role

We are looking for a Full Time Retail Manager at our two Poolwerx stores in Boronia and Lilydale. It's being the friendly face clients rely on when they walk through the door. It's the satisfaction of solving problems, supporting our clients, and knowing your work makes a real impact. It's growing your skills and resume through learning opportunities and long-term career progression.

Key responsibilities
Overseeing the day-to-day operations of the retail store
Training and developing a team of retail assistants
Ensuring compliance with company policies, procedures, and safety standards
Customer service
Water testing and advice for chemical & equipment solutions
Stock control and merchandising
Store opening and cash handling

About you
Current unrestricted drivers licence required
Consent to a police clearance check
Self-motivated and valuable at thinking on your feet
Ability to work autonomously and manage your own client base




Experience or knowledge of the pool and spa industry is desirable but not essential
Learning attitude

About us At Poolwerx, we combine the strength of a trusted, global brand with the energy of a local business. You'll be part of a supportive team that values great service, personal growth, and meaningful work. The success of Poolwerx is built on an agile, authentic and inclusive workplace – one that promotes mutual learning, respect, dignity and cultural openness, and we welcome and embrace different perspectives and backgrounds.

Benefits
Access to an Employee Assistance Program (EAP) for personal wellbeing
Hands-on, independent work with something different every day
Competitive base pay with bonus opportunities for outstanding performance
On-the-job training and clear pathways for progression
Team member reward platforms and shoutouts for outstanding work
Uniform and gear provided

📌 Retail Manager Melbourne
🏢 Poolwerx Knox
📍 Melbourne