Guest Experience Lead Hector's Kiosk | Casual/Part Time | Melbourne CBD

Hector’s Deli is growing — and we’re looking for a confident, guest-focused individual to run our Melbourne CBD Kiosk (corner of Elizabeth & Bourke St).

This is not your average café role.

Our kiosk sits on one of the busiest corners in the city. It’s quick-paced, high energy, and home to exclusive Hector’s donuts and pastries you won’t find anywhere else. It may be small in size, but it plays a big role in our brand.

This is a solo-operated site, so we’re looking for someone who genuinely enjoys working independently, taking ownership and running their own space with confidence.

KEY RESPONSIBILITIES
Run the kiosk independently during your shift
Deliver warm, effective and memorable guest experiences
Manage stock levels and communicate with nearby stores
Keep the kiosk immaculate and on-brand
Take pride in your space and performance

Breaks are supported by our nearby CBD locations, so you’ll always have backup when needed — but day to day, you’ll be trusted to manage the site.

ABOUT YOU




Enjoy connecting with guests and creating positive experiences
Thrive in fast-paced CBD environments
Are confident working independently
Take initiative and don’t require close supervision
Stay composed under pressure
Have café, bakery or hospitality experience (preferred but not essential)

If you prefer working in a large team every shift, this role may not be the right fit. If you value autonomy, responsibility and ownership, it could be ideal.

ABOUT HECTOR'S

As we continue to grow, we remain a small business at heart.

Our mission has always been simple: Perfect simplicity. Make everyday food exceptional. Create genuine growth and opportunity within the industry we love.

WHY JOIN US?
Be part of one of Melbourne’s fastest-growing deli brands
Work in a premium, high-visibility CBD location
Sell exclusive products unique to the kiosk
Supported by solid leadership and nearby teams
Opportunity to grow as we continue expanding

If this sounds like you, we’d love to hear from you.

📌 Guest Experience Lead Hector's Kiosk Melbourne
🏢 Hector's Deli
📍 Melbourne