28 Aug
|
Ingram Micro Australia
|
Australia
28 Aug
Ingram Micro Australia
Australia
Ingram Micro Australia Pty Ltd is seeking a Principal Support Engineer to drive rapid resolution of complex customer issues. This senior, hands-on role combines deep technical troubleshooting, log and API analysis, and leadership of high-severity escalations.
You will collaborate with Engineering, Product, and external vendors to eliminate root causes, improve MTTR, and enhance the customer experience across our SaaS and distributed systems.
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📌 Senior Support Engineer: Datadog & Escalations Lead New South Wales (Australia)
🏢 Ingram Micro Australia
📍 Australia