Cavpower is an official Caterpillar® dealer for South Australia and Broken Hill since 1972. Specialising in providing equipment, parts, service and rentals across local and regional branches throughout the State.

Reporting to the Parts Sales Manager, you will represent Cavpower Parts and Service department in a sales capacity and promote all parts throughout the business. You will provide high quality service to all customers quickly, efficiently and in a friendly and skilled manner.

Key responsibilities of the role
Provide advice to customers for more complex enquiries
Support and advise customers on warranty enquiries
Process part returns and provide refunds/credits through Bpoint
Process hose builds through DBS as required
Process internal and external customer enquiries, orders and quote requests
Answer and respond to all phone calls and emails
Calculate, quote and charge freight




Process card payments
Provide support to recent team members and apprentices
Engage customers to sign up to PCC or other marketing strategies
Support customer tracking of web orders through PCC

About you

You will have excellent customer service skills, with a passion to drive sales and a desire to develop your knowledge and skills within a trusted Caterpillar dealership.
Mechanical knowledge an advantage
Excellent organisational and time management skills
Excellent communication skills; both written and verbal
Positive and enthusiastic attitude towards work
Knowledge of Caterpillar Parts/Products (highly regarded)
Current and valid driver’s licence
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📌 Senior Parts Interpreter Adelaide (Australia)
🏢 Cavpower
📍 Australia