Job Description

Oaks Casuarina Santai Resort has recently been recognised with a prestigious industry award, and we’re looking for a passionate and driven Front Office Supervisor / Co-Caretaker to join our amazing team on a Full-Time basis.

This is your chance to work in an award-winning resort setting while enjoying the rare perk of free on-site accommodation including Wi-Fi and electricity with just a short stroll from local cafes and stunning beaches.

Why you’ll love this role:
Live in office and embrace the coastal lifestyle
Free accommodation, utilities, and Wi-Fi provided
Enjoy our resort facilities in your downtime from tranquil lounge areas to refreshing pools
Be part of a team that’s just been recognised for excellence in hospitality

About the role:




Lead and support the team in delivering exceptional guest experiences and ensuring a warm welcome for all guests.
Serve as a role model, sharing your expertise and continuously engaging the team to achieve high standards of service.
Oversee the completion of daily tasks, ensuring they are executed accurately and in a timely manner.
Manage guest arrivals and departures efficiently, ensuring a seamless check-in/check-out experience.
Address and resolve guest complaints promptly and professionally, maintaining high levels of guest satisfaction.

Hourly Rates (excluding superannuation):
Monday - Friday: $31.30 per hour
Saturday: $39.13 per hour
Sunday: $46.95 per hour

📌 Front Office Supervisor / Co Caretaker Casuarina
🏢 Oaks Hotels
📍 Casuarina