Are you passionate about community engagement, stakeholder relationships, and clear, impactful communication?
We're seeking an experienced
Program Engagement Officer
to support the delivery of a major, long-term infrastructure investment program across North Queensland. This role sits within a dedicated Communications and Stakeholder Management team and plays a key part in ensuring projects are delivered with strong community understanding, trust, and support.
You'll work closely with program managers and project teams, providing high-quality communication, stakeholder liaison, and community engagement support across a diverse portfolio of projects.
What You'll Be Doing
Research and analyse information to prepare
high-quality written content
, including briefing notes and stakeholder correspondence.
Develop and implement
community engagement plans
, including key messages, targeted engagement approaches, and supporting materials.
Prepare a wide range of
communication materials
, such as media responses, media releases, ministerial and executive briefings, newsletters, flyers, and display materials.
Respond to media enquiries and draft clear, accurate media statements.
Build and maintain strong relationships with
external stakeholders
, community representatives, and internal teams.
Provide communication and engagement advice that supports positive community outcomes and protects organisational reputation.
Ensure confidentiality,



accuracy, and compliance with records management and governance standards.
What You'll Bring
Exceptional
written and verbal communication skills
, with the ability to tailor messaging for diverse audiences.
Proven experience in
stakeholder engagement, community consultation, or communications
, ideally within large programs or complex environments.
Strong relationship-building skills and a collaborative approach to delivering customer-focused outcomes.
Sound understanding of
community engagement best practice
and relationship management.
Experience preparing
briefing notes, executive correspondence, and ministerial-style content
.
Ability to manage sensitive issues, reputation, and stakeholder expectations with professionalism and integrity.
A proactive mindset, with the ability to think strategically, embrace new ideas, and make well-considered decisions.
Strong respect for governance, policy, and ethical standards.
Why This Role?
12-month contract
with a
robust likelihood of extension
Townsville-based
role supporting impactful regional projects
Opportunity to work on high-profile programs that make a real difference to local communities
Collaborative team environment with exposure to senior stakeholders and decision-makers
To apply please send your resume or contact Nat on ************ or ******
#J-*****-Ljbffr

📌 Program Engagement Officer (Townsville)
🏢 Blackroc™ Group
📍 Townsville