Job Description
Department of Families, Fairness & Housing VIC – Ballarat VIC
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The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a
n safe, respected and valued life.
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Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+
n equality, veterans, women and youth. The work we do perks thousands of Victorians, particularly those who are
n disadvantaged and vulnerable.
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We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across
n metropolitan, rural and regional Victoria.
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We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be
n worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse
n backgrounds and abilities.
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If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large
n print), please don't hesitate to get in touch with the contact person listed
n on the ad.
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For more information on working with us and our recruitment process, please visit Department of Families, Fairness and
n Housing Victoria | Jobs
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THE ROLE
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Administration Officers provide a point of contact for key stakeholders from a diverse range of organisations, government, private, public and community services sectors. Attention to detail and teamwork underpin success in this role as well as a demonstrated ability to communicate sensitively and effectively. The role provides wide-ranging administrative, secretarial and support functions. Further,



to assists with the Child Protection program and will be responsible for a range of key tasks from the preparation of high-level correspondence, complaint management, diary management, meeting preparation, minute taking, coordination, and management of a range of secretarial and administrative support functions.
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ACCOUNTABILITIES INCLUDE
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Under general direction, provide assistance with office processes and corporate information systems such as records management, financial information, fleet management, client payments and ministerial correspondence.
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Answer queries, provide timely advice and undertake general follow up action as required, including correctly redirecting incoming mail and queries.
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Provide support and assistance in the presentation of meetings and conferences, including coordinating papers, organising venues, catering, agendas, taking minutes and follow-up actions and making travel and accommodation arrangements.
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Contribute as an effective branch member in a team environment and assist in the provision of quality, timely and effective customer service to managers and staff within the branch.
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Suggest system and process improvements and work in collaboration to implement the agreed solutions.
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Keep accurate and complete records of your work activities in accordance with legislative requirements and the department's records, information security and privacy policies and requirements.
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Please open the position description to read more.
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Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
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📌 Cp Administration Officer (Ballarat)
🏢 Department Of Families, Fairness & Housing Vic
📍 Ballarat