Overview
Join to apply for the
Claims Advisor
role at
RSL LIFECARE LIMITED
.
At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.
Responsibilities
We are seeking an individual to join our team as a
Claims Advisor
based out of our
Hunter Veteran & Family Hub
in
Maitland
. In this role, you will provide guidance and support to current and former Defence personnel and their families, navigating various claims, including pensions and benefits. Your role will involve assisting them throughout the application process with relevant government departments, all with the ultimate goal of achieving the best possible outcomes.
Qualifications
Be a Compensation Advocate (or willingness to work towards this accreditation – we will provide the training!)
You will have empathy in abundance and the ability to understand defence‐related illnesses and conditions
Be able to establish and build meaningful relationships internally and externally
You will have highly developed communication skills and the ability to prioritise, manage and problem solve procedures
How to Apply
Please include
BOTH a resume and cover letter




addressing how you meet the requirements of the role (no more than two pages).
Benefits
Not-for-profit tax benefits – salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax‐free perks like super contributions, car leasing, and more.
Staff discounts across 700 select retail stores through Maxxia Rewards
Fitness Passport
Leave Loading – 17.5% pay top‐up on paid leave
Plus you'll be joining a team that are truly dedicated to making a positive impact on the lives of veterans and their families
Our Commitment to Diversity
We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued, and heard regardless of their gender, sexual orientation, ethnicity or disability.
It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.
Seniority Level
Mid‐Senior level
Employment Type
Full‐time
Job Function
Administrative
Industries
Community Services
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📌 Claims Advisor (New South Wales)
🏢 RSL LIFECARE
📍 New South Wales